NDIS Provider Training
2 hour sessions
Our NDIS Provider training package was designed in response to requests from our clients and Approved Quality Auditors working in the NDIS sector.
Consisting of 3 x 2 hour sessions, this training was created to fit into the busy work schedules of providers who require NDIS certification or verification.
It doesn’t matter where you are at in your NDIS journey, these sessions will assist everyone, from new, transitioning and current providers who are serious about meeting their ongoing compliance obligations to the NDIS Practice Standards as well as providing quality services to NDIS participants in a competitive market.
Session 1 Demystifying the NDIS for Providers
2 hour session • Facilitated Online • Cost $240 (plus $24 GST)
Join us as we demystify the NDIS Practice Standards and provide guidance on the registration and re-registration pathways.
This session is a great starting point if you are at the beginning of your NDIS registration journey or are wanting to gain a greater understanding of the NDIS Practice Standards.
In this session we cover:
- Overview of the NDIS
- Registration and re-registration pathways (new and transitioning providers)
- What certification and verification is
- How to do a good self-assessment and why that’s important
- Introduction to the NDIS Practice Standards Verification Module
- Introduction to the NDIS Practice Standards Core Module
- Overview of the Supplementary Modules
- Key obligations on providers
Session 2 Understanding the NDIS Practice Standards, Compliance and Obligations
2 hour session • Facilitated Online • Cost $240 (plus $24 GST)
Taking off where we left in Session 1, we discuss the NDIS Practice Standards Core Module and Supplementary Modules so that providers can better understand their compliance requirements.
Importantly, we will explore key requirements of the rules around incidents, complaints and restrictive practices which may be overlooked by providers in general.
In this session we cover:
- The Core Module & Supplementary Modules in more detail
- How to recognise and understand the outcomes and quality indicators of the Practice Standards
- The Incident Management Rules
- The Complaints Management and Resolution Rules
- The Restrictive Practices and Behaviour Support Rules
Session 3 NDIS Implementation, Audit and Continuous Improvement for Providers
2 hour session • Facilitated Online • Cost $240 (plus $24 GST)
An important session which explores how providers could implement the NDIS Practice Standards into their business, provide evidence of implementation and the audit process.
We also cover initiating the audit process, Approved Quality Auditors, how to prepare for an audit and maintain continuous improvement into the future.
In this session we cover:
- Tips for implementing the NDIS Practice Standards
- Practical examples of implementation
- What is evidence and why it is necessary for an audit
- The audit process for certification & verification including self-assessment, desk-top, stage 1 and 2 audits
- How to become ‘audit ready’
- How to select an appropriate Approved Quality Auditor
- Your on-going compliance obligations post-registration
- What is continuous Improvement and what are the requirements
Your Presenter Loren Gray
Loren is an auditor, consultant and trainer, who recently underwent the NDIS auditor training. In the early stages of her career she worked in disability services and for the last 18 years with Victoria Police and the Australian Crime Commission as an investigator, internal auditor and lecturer.
She has qualifications in Lead Auditing, Diploma of Quality Auditing, Cert IV in Training & Assessment and is soon to graduate with a Bachelor of Laws with Honours.
If you have any questions about the NDIS including the implementation of the Practice Standards, you can contact Loren via loren@grayms.com.au or schedule a meeting here.
You can also connect with Loren via LinkedIn.
