NDIS Incident Management & Reportable Incidents 
Facilitated Online

3 hour session

Course Dates:

Tuesday 10 August 2021 9.30am-12.30pm AEST

Course Delivery

Public courses are facilitated online via Zoom. Group bookings and private sessions (online or in-person) are available. Please email loren@grayms.com.au.

NDIS Incident Management & Reportable Incidents Course

3.0 hours of Professional Learning  • Facilitated Online • Cost $340

Effective management of incidents is crucial to safeguard people with disability who are receiving service and supports from a registered NDIS provider. Provider’s are required to ensure that all workers are trained in incident management and have the confidence and capability to identify, respond to, manage and resolve incidents.

This session is a great introduction into effective Incident Management, based on the mandatory requirements of the NDIS Practice Standards and the NDIS Incident Management & Reportable Incident Rules.

Who Should Attend?

All NDIS Providers, key personnel and staff (persons employed or otherwise engaged by a provider) who would like to learn more about how to identify, manage, respond to and report on an incident.

Course objectives for learners:

  • Understand the mandatory requirements of the NDIS Incident Management & Reportable Incident Rules 2018
  • Identify incidents & reportable incidents
  • Have the confidence to safely respond to and manage incidents
  • Identify when an investigation is required
  • Report on and record an incident
  • Understand allegations & suspected reportable incidents

Students will have the opportunity to listen and learn from real-life case studies & examples.

Register Now

Please contact Loren Gray via loren@grayms.com.au for group bookings and in-house training options. 

For group bookings, please email loren@grayms.com.au to arrange a discount.


Payment is required prior to course (Class size limited).

Currently we do not take payments online. You can pay as follows:

By Direct Deposit (preferred): EFT details will be supplied on the tax invoice.

By Credit Card: Details will be supplied on the tax invoice.

By Purchase Order: email to: loren@grayms.com.au

After receiving your application a Tax Invoice (with eft details), will be emailed out with a confirmation letter.

CANCELLATIONS: Cancellation fees apply for late cancellations and ‘no shows’.

Your Presenter Loren Gray

Loren is a NDIS auditor and trainer with a wealth of experience in managing and investigating critical and serious incidents as a former police officer.

In the early stages of her career Loren worked in disability services before serving 20 years with Victoria Police and the Australian Crime Commission as an frontline responder, investigator, supervisor, internal auditor and lecturer.

She now works as a qualified NDIS & QMS auditor for Approved Quality Auditors and offers a range of training packages for NDIS providers and staff.

Loren has qualifications in Lead Auditing, Diploma of Quality Auditing, Cert IV in Training & Assessment and Bachelor of Laws with Honours.

If you have any questions about the NDIS, you can contact Loren via loren@grayms.com.au or schedule a meeting here.

You are invited to also connect with Loren via LinkedIn.