NDIS Incident Management

NDIS: Incident Management & Reportable Incidents

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An incident management system is a requirement for registered National Disability Insurance Scheme (NDIS) providers.

The NDIS (Incident Management and Reportable Incidents) Rules 2018 requires all registered NDIS providers to implement and maintain a system that will record and manage specific incidents ‘that happen in connection with providing supports or services to people with disability’.

In the following short presentation, Loren Gray provides a summary of the Incident Management requirements including:

  • what is a reportable incident
  • tips for managing an incident that is unfolding
  • tips for managing allegations of an incident
  • initial action and note-taking that will assist yourself and any investigation that may ensue

Training of staff in incident management and reportable incidents is a mandatory requirement for registered NDIS providers. Loren facilitates a practical and informative session on Incident Management, Reportable Incidents & Investigations. Course delivery options include online (facilitated via Zoom) or in-person. Public and private sessions are available. All attendees receive a certificate of attendance that recognises 3.0 hours of professional learning. To learn more about the course and upcoming training dates, visit the course page by clicking here. For group bookings and private sessions please email loren@grayms.com.au.


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