An incident management system is a requirement for registered National Disability Insurance Scheme (NDIS) providers.
The NDIS (Incident Management and Reportable Incidents) Rules 2018 requires all registered NDIS providers to implement and maintain a system that will record and manage specific incidents ‘that happen in connection with providing supports or services to people with disability’.
In the following short presentation, Loren Gray provides a summary of the Incident Management requirements including:
- what is a reportable incident
- tips for managing an incident that is unfolding
- tips for managing allegations of an incident
- initial action and note-taking that will assist yourself and any investigation that may ensue
If you would like further information, Loren is currently facilitating online sessions for providers and staff who are new to the NDIS, transitioning across or would like more information regarding the Scheme, provider responsibilities and continuous improvement ideas. Learn more by clicking here.